Unlocking Value in Healthcare Systems
A distinguished leader in value-based healthcare, making substantial contributions to global healthcare improvements.
Implementing Value-Based Healthcare
An insider's guide to improving patient outcomes and creating sustainable systems
Revolutionising Healthcare
Kintsugi International provides specialised consultancy services in value-based healthcare, tailored to meet the needs of international governments, NGOs, healthcare systems, and the life sciences industry.
Public Speaking
Prof Lewis is a renowned and entertaining speaker on topics such as VBHC, digital health, healthcare system transformation and her own leadership experience of getting things done in large organisations. She brings thought-provoking insights and real-world experience to her presentations. She shares practical and accessible approaches to value-based healthcare implementation from all perspectives.
Facilitation
Prof. Lewis excels in facilitating workshops and strategic planning sessions, guiding organisations to consensus and actionable plans. Synthesising key points from wide-ranging discussions and competing views, she excels at generating practical steps forward for teams wanting to come together to reach a common goal.
Strategic Advice
Sally’s experience gives her a broad perspective spanning direct clinical care through to operational management and national policy. This gives her a unique ability to provide strategic advice to organisations helping them navigate the complexities of VBHC, digital transformation (specialising in patient-facing applications), and policy implementation. There is an underpinning emphasis on the bigger picture, encouraging organisations to consider their impact in the context of whole pathways of care.
Prof. Sally Lewis
Sally Lewis, the founder of Kintsugi International, is a distinguished leader in the field of value-based healthcare (VBHC). With a remarkable career spanning 30 years as a general practitioner, medical leader and policy advisor, Sally has dedicated her career to transforming healthcare systems worldwide.
Bringing unparalleled insights into value-based healthcare, Kintsugi International’s approach emphasises the importance of whole pathways of care, ensuring that interventions are optimised from prevention through to palliative care.
What differentiates Kintsugi International?
“The best outcomes are achieved when people are fully equipped to work in partnership with their healthcare professionals”. (RCJournals)
Sally advocates for a system where high-value activities are prioritised, enhancing patient experiences and outcomes while efficiently utilising resources (NHS Confederation).
Sally has highlighted the need for a cultural shift towards stewardship in healthcare, stating…
“Value in health is a multi-professional activity. It’s about clinicians, financial managers, operational managers, and informaticians working together to achieve high-value care across the entire care pathway”. (RCJournals)
This holistic perspective is what sets Kintsugi International apart, driving sustainable, patient-centred care.
She says of industry partners…
‘We need the creativity and innovation that industry brings to the healthcare sector. We struggle with sustainability of finance and workforce. There must be a new compact with industry, ensuring that we acknowledge and work towards a sustainable model of innovation whilst promoting better health in our communities.’
This holistic perspective is what sets Kintsugi International apart, driving sustainable, patient-centred care.
Latest News
Drawing on decades of clinical and strategic experience, these posts unpack how we can build smarter, fairer, more sustainable healthcare systems.
Paying for Performance: Reflections from Paris Part 2
Paying for Value in Healthcare: Reflections from Paris Part 1
My book is finally finished
International Survey on Educational Needs
Value-based Healthcare in Remote Regions of NW Queensland
Trying to Finish Writing My First Book
Is Data and Impact Chapters Internationally Relevant?
What clients think...
Sally was invited to deliver a plenary presentation at the MOH Appropriate and Value-Based Care (AVBC) Conference 2025 in Singapore. Her session on structuring value-based work across population health and care pathways was both enlightening and invaluable.
Dr Sally Lewis is a transformative leader in value-based healthcare, helping us all in primary care focus on what truly matters to patients.
Her work is courageous, but always focussed on improving patient care and experience.
Speaking at the RCGP Annual Conference Sally reminded us that value is not about doing more, but about achieving better outcomes with the resources we have.
Sally’s contribution to our external review of the Tritech Institute within Hywel Dda University Health Board was exceptional. Her clinical and strategic insights proved invaluable throughout the process, bringing a depth of understanding and a clarity of thought that enriched the review significantly. She approached the task with professionalism, rigor, and a keen eye for both opportunity and risk.. She offered constructive, innovative and forward-thinking recommendations that will help shape the future direction of the Institute over the next 5 years.
“I have had the privilege of working with Professor Sally Lewis several times, and each time I do, I am struck by the wealth of wisdom she brings to the questions surrounding improving patient outcomes and health system transformation.
“Balancing inspiration with pragmatism, Sally’s honest reflections about reorienting health care engaged participants and set the tone for constructive discussions. Sally’s leadership in this space comes not only from her demonstrated achievements and entertaining style of facilitation, but through her personal values that see her committed to a better future for all.”
